Personalized Support & Solutions
One-on-one guidance connecting seniors to multiple resources so they can overcome immediate crises, navigate complex systems, and build lasting stability.
CASE MANAGEMENT
Guidance for Life’s Tough Moments
Our case management services connect you with a case manager who provides one-on-one support to help you navigate resources and address your unique needs. Whether you need assistance with utilities, housing, food, medication, refugee programs, transportation, home maintenance, or other services, we are here to help you stay independent
Crisis Intervention
- Community Referrals
- Eviction Support
- Food
- Prescriptions
- Utility Shut-offs
Support
- Advocacy
- Completing Forms
- Family Support
- Housing Coordination
- Refugee Assistance
Referrals
- Food Resources
- Foreclosure Intervention
- Medical Referrals
- Socialization
- Personal Security
Get Connected to Intake:
Phone
Speak to an intake case manager.
(616) 459-6019
Send a message to our intake inbox — we’ll get back to you as soon as we can.
intake@seniorneighbors.org
DAILY MONEY MANAGEMENT
Financial Piece of Mind for Seniors
Our Daily Money Management Program specializes in tailored personal budgeting to meet your unique needs. These services take place in the comfort of your home, at your convenience. Based on income, there may be a modest copay amount for this service.
How We Help:
Daily Financial Tasks & Organization
- Organizing important documents
- Bill pay options
- Cash flow/budgeting
- Developing a financial resource list
Financial Protection & Guidance
- Debt management
- Scams, fraud, exploitation, identity theft
- Advocacy with family members
- Coordination with banks and lenders
Specialized Financial Support
- Referrals for tax consultations
- Medical coverage and explanation of benefits
Take the Next Step:
Inquiry Form
Click the button below to fill out an inquiry form for the Daily Money Management program
Cost Share Form
Click the button below to complete a payment
Contact Info
Have specific questions? Contact Deb Keith:
dkeith@seniorneighbors.org
(616) 233-0753
HOME MAINTENANCE
Safe Homes. Independent Lives Maintained.
Our home maintenance team performs minor home repairs for homeowners over age 60 who do not have the resources or support to complete the repairs themselves. We also have a program for veterans in need of home repair services called the Helping Homebound Heroes Program.
- Carpentry – Repair screen and storm doors, cabinets, change locks, perform minor carpentry jobs or install blinds
- Electrical – Replace light switches and fuses, reset circuit breakers, install light fixtures and ceiling fans, change light bulbs
- Plumbing – Repair or replace faucets, sink drains, toilets, garbage disposals, install hand-held shower nozzles or shower curtains
- Safety – Install smoke detectors or replace batteries in smoke detectors
- Seasonal – Installing and/or removing client-supplied room air conditioners
Get Maintenance Support:
Phone
Speak to an intake case manager.
(616) 459-6019
Send a message to our intake inbox — we’ll get back to you as soon as we can.
intake@seniorneighbors.org
PET ASSISTANCE
Making Companionship Possible
Our Pet Assistance Program can help you and your pet by providing animal care items including food and assisting you with connections to affordable veterinary services. Your animal’s welfare matters.
How We Help:
Pet Food
Providing pet food for furry companions
Preventative Vet Services
Helping provide annual vaccinations as well as flea and tick treatment
Emergency Vet Services
Supplement services like dental and surgical needs
Curious About What is Covered? Get In Touch:
Phone
(616) 459-6019
intake@seniorneighbors.org
MEDICARE / MEDICAID ASSISTANCE
Unbiased Help Navigating Medicare & Medicaid
Whether you’re a new enrollee or doing your annual review, our insurance counselors provide personalized assistance during Open Enrollment. Our goal is to ensure your comfort as a Medicare beneficiary with both your plan type and enrollment option. Our counselors will inform you how to maximize your plan usage while treating you as the expert of your personal healthcare needs. They also assist with enrolling you into Medicare Advantage and Part D Prescription plans.
Our Counseling Services Include:
- Original Medicare
- Medigaps
- Medicare Advantage Plans
- Prescription Drug Plans
- Medicaid
- Programs available to beneficiaries who are struggling with their Medicare costs, and we can screen you determine if you are eligible.
- Insurance counseling is also available for the following groups: Michigan Public School Retirees, Kent County Retirees, and Veterans.
Open Enrollment Presentations & Appointments
Medicare Open Enrollment is October 15th-December 7th. Presentations are a great opportunity to hear more about recent Medicare changes and your options for the coming year. Presentations are available at our senior centers and in select living communities around Kent County. Individual appointments are also available on a prescheduled basis. Reach out to your senior center Coordinator for more information on presentation dates and times.
Contact a MMAP Specialist:
Phone
Speak to a case manager that specializes in Medicare/Medicaid assistance.
(616) 233-0282
Send a message to our case managers — we’ll get back to you as soon as we can.
mmapteam@seniorneighbors.org
VETERAN SERVICES
Supporting Kent County Veterans
Through funding provided by The Home Depot Foundation, Meals on Wheels America, and Kent County Veterans Services, this program offers home repairs to veterans and their spouses.
Support Overview
The Home Repair for Veterans program covers a wide range of projects that improve the livability of the home. Tasks that address safety and accessibility are given priority. Examples of past projects include installing a walk-in shower or functioning vanity, repairing a deck or ramp, and replacing flooring.
Program Requirements
- Be at least 60 years old
- Own a home and have residence in Kent County
- Be a veteran who has been honorably discharged from service, or the spouse of such a veteran
Program Partners:
Phone
Speak to an intake case manager.
(616) 459-6019
Send a message to our intake inbox — we’ll get back to you as soon as we can.
intake@seniorneighbors.org